العربية

Privacy Policy - Zayn Pay

Last updated: [8/12/2025]

Zayn Pay is committed to protecting your privacy and the security of your personal data. This statement explains how we collect, use, share, and protect your personal information when you use our services. By using our services, you agree to the terms of this policy.

1. Definitions

Account: Refers to a unique account created to access our services.

Device: Any device that can access the service such as a mobile phone, computer, or tablet.

Personal Data: Any information that identifies you as an individual directly or indirectly.

Service Providers: Any third party that works on our behalf to provide or improve our services.

You/User: The individual or legal entity using the service.

2. Information We Collect

Personal Information

When using our services, we may ask you to provide certain information, such as:

• Full name.
• National ID number.
• Phone number.
• Payment and transaction details.
• Device data (such as model, system version, device identifiers).
• Geolocation data (with your consent).
• Photos or files uploaded.

Usage Data

Collected automatically when using the service, including:

• Your device's IP address.
• Browser type and version.
• Session duration and pages visited.

3. How We Use Information

We use your personal data for the following purposes:

• Identity verification and account registration.
• Providing and improving our services.
• Compliance with relevant laws and regulations.
• Communicating with you about notifications or updates.
• Enhancing security and detecting fraud attempts.

4. Sharing Information

We do not share your personal data with third parties except in the following cases:

• With your consent: When explicit consent is required from you.
• Compliance with the law: When there is a legal order or government request.
• With service providers: Who help us provide services while maintaining the confidentiality of your data.

5. Information Protection

We take strict security measures to protect your data, including:

• Encrypting data using the AES-256-GCM system.
• Logging all data-related operations.
• Implementing advanced systems to detect fraud attempts.
• Strictly limiting access to data.

6. Data Retention

We retain your personal data only as long as necessary for the purposes for which it was collected, or as required by Egyptian law. Data is securely deleted after it is no longer needed.

7. Your Rights

You can request to modify your personal data through customer service.

You can request to delete your data in accordance with applicable laws.

You can control camera or location access permissions through your device settings.

8. Children

We do not provide our services to individuals under the age of 16. If we discover that data has been collected from a child under this age, it will be deleted immediately.

9. Cookies

We use cookies to improve user experience and save your settings, and they are not used to track your personal data.

10. Changes and Notifications

We reserve the right to modify this privacy policy. You will be notified of any changes through app notifications.

11. Contact Us

If you have any questions about the privacy policy, you can contact us at:

e-mail: support@zaynpay.com | Phone, Whatsapp, Telegram: +201014445250